What are the Payment Options?
We accept all credit cards as well as PayPal, and Amazon Pay
What are the Shipping Charges?
The cost for shipping depends on the weight and destination of the order and the shipping charge is displayed during the checkout process. The rates shown are the actual rates charged by the shipping companies and they even reflect the discounted rates we receive.
- We do offer free shipping within the US with minimum purchase as noted on our website.
- We do offer international shipping.
Where do you ship from?
At EverEighteen, all in-stock items are shipped from our location in Utah, United States. Our goal is to get your order shipped out as soon as possible, and you can expect a delivery time of 3-5 days within the US. For international orders, delivery times can vary from 1-4 weeks, depending on your country.
When I place an order, how long will it take?
We make every effort to process and ship all orders within 1-2 business days from the time payment is received. For domestic orders within the US, shipping times by the carrier typically range from 3-5 days. International shipments may take between 1-4 weeks, depending on the destination country. We provide tracking numbers for all shipments, both domestic and international, to ensure that you can track your order's progress.
Where do you ship to?
We are pleased to offer shipping to customers in the US, Canada, and many other international countries. Please note that for international orders (outside of the US), the shipping rates provided only cover the cost of shipping and do not include any additional customs fees or VAT that may be charged by your country. These fees, if any, are the responsibility of the customer and will be collected by your country upon delivery. Additionally, we are unable to mark international shipments as "gifts" to avoid customs fees.
What about returns?
We want you to be completely satisfied with your order. If for any reason you are not, you can return it within 30 days as long as it is in its original, undamaged, unopened packaging and has not been used. Please contact us for return procedures. Please note that shipping charges are non-refundable.
Doll Clothing & Shoe Sizing
Our products are specifically designed to fit American Girl dolls, however, they may also fit other 18" dolls with slight variations in sizing. Please note that older pre-Mattel American Girl dolls may have a slightly larger waist, and any items that may not fit these dolls will be noted in their product listing. If you have any concerns about the fit of our products on your specific doll, please contact us for further assistance.
Waist: 10½" - 11"
Inseam: 6½" - 7"
Shoulder to wrist: 5½"
Foot size is approx. 2-5/8' X 1-3/8"
Approximate shoe size: (inside shoe measurements)
2¾" long, 1" wide at the heel, and 1½" wide at the widest part of the toes